Confirmed Sales Customer
My husband and I worked with Steven Richard Jr. he educated us about the vehicle. Once we expressed our interest in the vehicle Steven had top tier professionalism and walked us through the process of buying our first car in Texas. I greatly appreciated as a woman being involved in the conversation of car preferences versus a previous sales person excluding me from conversation and asking my husband. Additionally, I am grateful to not have had a pushy sales person. The least stressful experience I’ve ever had overall with buying a vehicle. Steven should be teaching future sales reps art of engagement and sales psychology in an elevated role at Auto Nation. My husband and I will definitely be back. Thank you team for overall great experience!
Alexis R.
HOUSTON,
TX
Business Response
We are pleased to hear you had such a positive experience with us, Alexis! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Was this review helpful?
Other reviews that may be helpful
Confirmed Sales Customer
Had a wonderful experience! My salesman Valente Grimaldo was extremely helpful and was able to answer any questions I had!
Confirmed Sales Customer
Had a good experience everything went well they gave me good money for my trade so I was happy
Confirmed Sales Customer
It was a great experience I was in and out with know problems thanks and I’ll be looking forward in going with this dealership
Confirmed Sales Customer
Steven Richard was excellent, made the process seamless. This is my third vehicle since 2020 and everyone had great customer service.
Confirmed Sales Customer
Hands down Luis was the best. My decision on what vehicle I wanted was last minute. I called and spoke with Luis and from there the service was except...
Confirmed Sales Customer
Great customer service. Great understanding of how the economy is going and helps as much as they can. Great experience here and would recommend anyon...